Utility Services

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**Revenue Services Counter will be closed between 11:30am-1:30pm on Friday, December 15, 2017. The Counter will re-open at 1:30 p.m. to resume service. **

 

The City of Redwood City bills for water, and when applicable, garbage and sewer services. Garbage and sewer services are billed only for those addresses that are within the city limits of Redwood City.

 

make a payment finance_blue

 Click the blue credit card icon to register your account and pay your utility bill online.

Residential Billing

Residential customers are billed bi-monthly. Bills are due upon receipt and considered delinquent after thirty (30) days. 1.5% will be added if your bill is not paid within 30 days; $3.00 or 5% of the unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Commercial Billing

Commercial customers are billed monthly. Bills are due within thirty (30) days. 1.5% will be added if your bill is not paid within 30 days; $3.00 or 5% the f unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.

Application Forms

When requesting utility service, it is necessary to fill out an application and sign for the services (water, sewer, and garbage). Please fill out an application and return it to our office:

Application for Starting Utility Services [PDF]

by FAX: (650) 368-6974

or by mail: City of Redwood City, P.O. Box 3629, Redwood City, CA 94064

For help in getting started or to ask questions, please contact:

Redwood City Finance Department
Revenue Services Division
1017 Middlefield Road
Redwood City, CA 94064
Phone: (650) 780-7210
Fax: (650) 368-6974
revenueservices@redwoodcity.org

Our front counters are open from 8:00 am to 5:00 pm and phone coverage is from 9:00 am to 5 pm.