Get Recycled Water

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How Can I Get Recycled Water?

Recycled water can be used for both commercial and residential approved uses. This includes customers from outside Redwood City. If you are in the recycled water service area, it is highly recommended that you utilize recycled water. See the chart below to see how you can get recycled water.

  Fill Station Site Retrofit
Residential X
Commercial X X

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Fill Station

Both residents and businesses are eligible to receive recycled water through fill stations.

Residential

For full instructions, view the Fill Station Guidelines. In order to get water from the fill station, residents must apply for a permit. To get a permit:

  1. Call Public Works (650-780-7464) to schedule a short on-site training at 1400 Broadway Street. You will learn how to properly handle and use recycled water. 
  2. Complete the Residential Recycled Water Use Packet and the Application and Agreement Form.
  3. Bring the packets and proof of residence [e.g. a copy of your utility bill) to the training.
  4. Once you complete the training, use your permit card and approved containers to pick-up recycled water from the fill station.

Bring your permit card and approved containers to the fill station during operating hours, and you can obtain a maximum of 300 gallons of recycled water per visit. Location and hours are below. Visit Using Recycled Water for appropriate uses of recycled water.

Commercial

Redwood City customers can view full commercial instruction here. Other commercial customers click here. Commercial customers must apply to use fill stations. Here is the application step:

  1. Obtain a Redwood City Business License and pay a $800 deposit for a construction meter at the Revenue Services Counter at City Hall (1017 Middlefield Rd.)
  2. Schedule a meeting at Public Works (1400 Broadway St.) by calling (650) 780-7464.
  3. At the meeting, you will need to bring:
    • Redwood City Business License (from step 1).
    • Construction Meter Deposit Slip (from step 1).
    • Proof of liability insurance.
    • Proof of workers compensation insurance.
    • Proof of vehicle registration.
  4. You will need to designate a Site Supervisor to oversee and ensure safe use and handling of recycled water. The site supervisor must receive training from the City.
  5. Complete and sign the Commercial Training Log and Use Permit.
  6. Have the tanker truck and containers inspected by Public Works.
  7. A purple construction meter will be issued after the requirements above are complete.

For full details and fill station requirements, please view the complete instructions: Redwood City | Other.

Location & Hours

Location: At the end of Walnut St, across from Evernote.

Hours: Wednesdays from 12:45 p.m. - 2:45 p.m.  **The Fill Station will be closed for the winter season starting Wednesday, November 1, 2017**


Site Retrofit

Retrofits can be made to improve sites already using recycled water system, or to start using recycled water on the site. The first step is to file an application for recycled water service with the Public Works Services Department.

All customers are responsible for designing and retrofitting their site to conform to the design requirements described in the City's site retrofit guidelines section of the City's Recycled Water Use Guidelines as well as State recycled water guidelines (Titles 22 and 17). Once the City has approved the plans and specifications, the City will expedite the State Water Resources Control Board, Division of Drinking Water (DDW) review and approval of plans. Recycled water shall not be delivered to any dual plumbed site without approval from DDW.

Below are the detailed steps necessary for performing site retrofit work. For more information about site retrofits call Public Works at (650) 780-7464.

Process Steps Retrofit Dual-Plumbed Retrofit

Recycled Water User Service Application is approved by The City

X

X

The User develops Site Retrofit Plans and submits them to the City for review and approval.

X

X

The User submits an Engineering Report prepared by a qualified engineer licensed in California per Title 22, Article 5 Dual Plumbed Recycled Water Systems §60314 and §60323.

 

X

The City reviews Engineering Report and plans then submits to DDW for review and approval.

 

X

The City gives final approval to Retrofit Plan.

X

X

The User’s designated Site Supervisor must attend a Site Supervisor Training before connecting to the recycled water system.

X

X

The User notifies the City of planned construction schedule at least two (2) weeks prior to the start of construction.

X

X

The User’s contractor or qualified staff begins constructing the piping necessary to convert the existing irrigation system to recycled water per approved plans.

X

X

City inspectors review system during and after construction to determine compliance with the plan.

X

X

The City re-inspects as necessary and signs off satisfactorily completed work. This inspection will observe the system in operation in its final configuration looking for overspray, ponding and coverage.

X

X

An AWWA-certified cross-connection control specialist performs pre-retrofit cross connection test on the site.

X

X

The City coordinates meter installation with User.

X

X

The City converts the site from potable to recycled water. The City coordinates and inspects this switchover and conducts a final cross-connection test by AWWA-certified personnel.

X

X

Contractor submits one set of 11” x 17” “as-built” drawings and one electronic copy to City.

X

X