High-Speed Emergency Telephone Notification System
Haga clic aqui para informaciòn en Español
Update your emergency contact information here!
Redwood City has implemented the CodeRED Emergency Notification System - an ultra high-speed telephone communication service for emergency notifications. CodeRED allows us to telephone targeted areas or the entire City in the case of an emergency situation, and deliver a pre-recorded message (bilingual when appropriate).
You can have the system include your cell phone, work phone (even if out of the area), or other alternate number, so you are sure to be called when a CodeRED alert is activated in the area of your home or business.
Click here to get started with updating your information, or adding an alternate number. During a CodeRED alert, both the primary and alternate number will be called. This service is available to all Redwood City addresses, as well as those outside the City limits in the North Fair Oaks, Emerald Hills, or other unincorporated areas directly adjacent to Redwood City.
The system is capable of dialing up to 60,000 phone numbers per hour. It then delivers our recorded message to a live person or an answering machine, making three attempts to connect to any number.
This system will ONLY be used in the event of an emergency requiring immediate notification.
Examples of times when the CodeRED system could be utilized:
- Fires or floods
- Chemical spill or gas leak
- Drinking water contamination
- Severe utility outage
- Missing person
- Bomb threat
- Bio-terrorism threat
- Hostage situation
For more information on how the CodeRED system works, you can visit their website.