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For Immediate Release
July 8, 2013

Stan Maupin, Deputy Fire Chief
Redwood City Fire Department

Teri Chin
Human Services Manager

Assistance for Displaced Residents; How to Help

Redwood City, CA - The Redwood City Fire Department is providing a schedule for residents displaced by the 531 Woodside Road apartment fire to access their units for 10 minutes each, so that they may retrieve personal belongings. This limited, escorted access during specific times is necessary in order to best assure their safety, and that of Fire and Police Department staff accompanying them.

The City is also providing information about other services available for the displaced residents, as well as how community members can offer help.

Access to Apartments -

TENANTS WISHING TO ACCESS THEIR APARTMENTS MUST CHECK IN at the command post located on Murray Court, which is the street just east of the apartment building, adjacent to the Woodside Terrace senior housing complex. Tenants will be escorted by Fire and/or Police staff, and access will be limited to 10 minutes per apartment unit.

  • For apartment units in the 100 series (first floor of apartments):
    Tuesday, July 9, 2013
    Check in from 8:30 am to 11:30 am
    Escorted access will be limited to 10 minutes

  • For apartment units in the 200 series (second floor of apartments):
    Tuesday, July 9, 2013
    Check in from 1:30 pm - 4:30 pm
    Escorted access will be limited to 10 minutes

  • At this time, access to the 300 series of apartments is not scheduled, as Fire Department staff continues to secure and stabilize the site, and conduct their investigation.

Tenants' automobiles may also be retrieved from the apartment building's ground-floor garage - when checking in at the command post, they should indicate to staff that they wish to retrieve their car, as well as access their apartment.

Other Available Services -

The American Red Cross is establishing a Fire Victims Service Center which will be open Tuesday and Wednesday to provide initial assessment and information on services available, including services related to long-term housing:

  • Tuesday, 10 am - 6 pm. Veteran's Memorial Senior Center, Goldstar Room, 1455 Madison Ave., Redwood City.

  • Wednesday, 10 am - 6 pm. Community Activities Building, Classrooms 2 & 3, 1400 Roosevelt Ave., Redwood City.

If a tenant needs immediate emergency housing, they should go to the Emergency Shelter that has been established for the fire victims at the National Guard Armory at 939 Valota Rd, Redwood City.

How to Help -

Members of the public seeking to donate goods or funds should call 650-366-2742 to make arrangements. 

Visit Redwood City's award-winning website at for information about the City and its services, events, the community, recreation programs, education, and local business. Subscribe to Redwood City's email newsletter and other City documents by visiting



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