Refund Policy

Summer Refund & Credit Policy

ALWAYS
CANCELLATIONS BY DEPARTMENT: If a camp or swim lesson is cancelled by the department, a full refund will be issued.

TRANSFERS: There is no charge to transfer your child between camps and swim lessons provided there is space available.

No refunds or credits will be issued after the camp begins. However, your satisfaction matters most to us and refunds or credits will be considered. Participants who are dissatisfied with a program for any reason must fill out a program evaluation prior to receiving a refund or credit so we can make the class better in the future. Credits and refunds will be evaluated on a case by case basis by the program supervisor.

Materials fees are non-refundable.

Up until June 3, 2011
Cancellations: Camps and swim lessons cancelled by June 4 will receive a refund less a $5 cancellation fee per activity.

After June 3, 2011
Cancellations: Up until 2 weeks before the start date of each camp or swim lesson, you may cancel and receive a refund less $15 per swim lesson and $25 per camp. Cancellations made within the two week window will receive a department credit (less $15 per swim lesson and $25 per camp) which may be applied to any future recreation department activity.