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Traffic Signals, Signs & Street Lights FAQs

  1. There is a problem with a traffic light. It is out, flashing or not cycling properly. How do I report it?
  2. Who is responsible for installing new traffic lights? No one stops at the stop sign in my neighborhood?
  3. A traffic sign is broken, faded, missing or hidden by shrubbery. How do I report it?
  4. My street name sign is broken, faded, missing or hidden by shrubbery. How do I report it?
  5. The stop or roadway sign on my street has grafitti on it. How do I report this?
  6. People are constantly speeding down my street. Can speed humps or a stop sign be installed to slow the traffic?
  7. The street light is out, flickering or stays on all day. How do I report this?

1. There is a problem with a traffic light. It is out, flashing or not cycling properly. How do I report it?

Go to the Report Problems web page and submit a report. The city will send an inspector out to evaluate the situation. Please note that traffic signals on all El Camino Real intersections, Woodside Road intersections, all intersections related to Interstate 101 are the responsibility of Caltrans. You may contact Caltrans directly or submit a report above and we will forward the request to Caltrans.

2. Who is responsible for installing new traffic lights? No one stops at the stop sign in my neighborhood?

Go to the Report Problems web page and submit a report. The city will send an inspector out to evaluate the situation.

3. A traffic sign is broken, faded, missing or hidden by shrubbery. How do I report it?

Go to the Report Problems web page and submit a report. The city will send an inspector out to evaluate the situation. Please note that roadway signs on El Camino Real, Woodside Road and Interstate 101 over-crossings are the responsibility of Caltrans. You may contact Caltrans directly or submit a report above and we will forward the request to Caltrans.

4. My street name sign is broken, faded, missing or hidden by shrubbery. How do I report it?

Go to the Report Problems web page and submit a report. The city will send an inspector out to evaluate the situation.

5. The stop or roadway sign on my street has grafitti on it. How do I report this?

Go to the Report Problems web page and submit a report. The city will send an inspector out to evaluate the situation. Or you may call the graffiti hotline at 650-780-7304.

6. People are constantly speeding down my street. Can speed humps or a stop sign be installed to slow the traffic?

Go to the Report Problems web page and submit a report. The inquiry will be forwarded to the traffic engineer for review. The city will send an inspector out to evaluate the situation. Your neighborhood may be required to present a petition signed by more than ½ of the owners of the ten residences adjacent to the speed hump.

7. The street light is out, flickering or stays on all day. How do I report this?

Go to the Report Problems web page and submit a report. The city will send an inspector out to evaluate the situation. Please provide the most accurate location by adjacent address or pole number if visible on the street light pole. Please note that some of the street lights on El Camino Real, Woodside Road and Interstate 101 over-crossings are the responsibility of Caltrans. The City will determine the responsibility and forward to Caltrans if appropriate.

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