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High Efficiency Toilet Rebate Program

Here are the easy steps to participate in this program:

  • Step One: Complete the top portion of the Rebate Application form (a separate application must be completed for each account), sign and date application, and mail it to Redwood City.

  • Step Two: Redwood City will call you to schedule a Home Water Survey. A Water Conservation Technician will inspect the toilet to be replaced and approve and return to you the approved Rebate Application form. An adult must be present

  • Step Three:
      • You select a toilet(s) from the City’s Approved List of Qualified Toilets and purchase the toilet(s). A maximum of 3 toilet rebates per dwelling unit is allowed.
      • You have the toilet(s) installed.
      • You complete the toilet purchase information on your Rebate Application form and submit the completed application to the City, attaching the original sales receipt (make copies for your records prior to sending), or itemized plumber’s invoice, showing the date of purchase, manufacturer’s name, model name and number, and price. Your submission of an approved Rebate Application following installation must be postmarked within 90 days of the purchase date.
  • Step Four: Call Redwood City’s Water Conservation Program at (650) 780-7436 to schedule the free pick-up of your old toilet. Failure to make your old toilet available for disposal by City will result in denial of the rebate.

  • Step Five: The City approves your rebate and mails you a check. Please allow 4-6 weeks for delivery of your rebate check.

 If you have any questions about this or any City water conservation program, please call the Conservation Hot Line at 650-780-7436

 

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