Redwood City residents continue to report strong satisfaction with quality of life and City services, according to the recently completed 2025 Community Satisfaction Survey. The results offer valuable insights into what matters most to residents and will help inform the City's budget and service planning.
The survey, conducted in partnership with Polco using The National Community Survey™, gathered feedback on community livability across ten key areas including safety, mobility, community design, inclusivity, and economic vitality.
Key Findings
Residents shared several encouraging takeaways:
- Trust in City government is increasing, with more residents saying the City is headed in the right direction
- More residents feel informed and engaged, reflecting progress in transparency and communication
- Downtown and the local economy received strong ratings
- Redwood City's diversity and inclusiveness continue to be highly valued
- Most residents report feeling safe in their neighborhoods
- Street and sidewalk maintenance remain key areas for improvement, helping identify where continued focus is needed
About the Survey
Redwood City periodically conducts a citywide survey (typically every other year) to measure community satisfaction with City services, programs, quality of life, and sense of community. The feedback is a key source of information for developing the City's budget and service recommendations.
The National Community Survey™ is a nationally recognized tool used by hundreds of cities across the country to assess community "livability." The survey was developed by experts at Polco in partnership with the International City/County Management Association (ICMA).
Explore the Results
The full 2025 Community Satisfaction Survey results can be viewed through an interactive data dashboard at .
