Pay your Utility Bill Online

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Register your account and pay your utility bill online by clicking on the blue credit card icon 

Redwood City offers “Electronic Bill Presentation and Payment” (EBPP).

This is an easy and cost-effective way for you to view your utility statements, keep track of your utility bills, and make one-time or automatic recurring payments online. 

So you have less paper shuffling and hard-copy filing, and no need for requesting and waiting for duplicate bills because it’s all online. And there’s no check-writing or postage, so you save a little money there. It’s more efficient for the City’s operation, too.

Take advantage of the benefits which this online service offers. You can register for this online service by following these simple steps: 
  1. Click on the blue credit card icon at the top of this page.
  2. Click on “Enroll for Online BillPay.”
  3. Enter the “book account number” and your utility service address, then read and accept the terms of service by clicking on the “I Agree” button. 
  4. Click “Yes – continue” when prompted to confirm you’ve entered the correct account, or “No-Take Me Back” if you need to make corrections.
  5. Follow the quick prompts to complete the registration.

If you need any assistance with signing up or using this new service, please call our Revenue Services staff at (650) 780-7210 and they’ll be happy to walk you through the process.