Class Registrations & Refunds

• If a class is canceled by the department, a full refund will be issued.

• Class Cancellations made 1 week prior to the class start date will receive a refund less a $5 cancellation fee.
• Summer Camp policy is different and can be found below.
• Online Refund / Transfer Request Form

• Students who wish to withdraw from a class less than one week prior to the start date will receive a department credit which may be applied to any future recreation department activity, less the $5 cancellation fee, PER CLASS as well as any materials fees stated non-refundable after a certain date per the class description.
• Summer Camp policy is different and can be found below.
• Online Refund / Transfer Request Form

• In general, no refunds or credits will be issued after the class begins. Teachers agree to teach classes based on a certain amount of enrollment. If you don't attend, forget, or decide to not come, a refund will not be issued.

• If you are dissatisfied with a class, we want to know right away so we can try to fix it! Sometimes a quick conversation with the instructor can make all the difference. Contact us.
  
  
• Students who are dissatisfied beyond repair with a program for any reason must fill out a Refund / Transfer Request Form prior to any refunds or credits so we can make the class better in the future. Credits and refunds will be evaluated on a case by case basis by the program supervisor and are not guaranteed.
  
  
• All refunds & credits must be processed by recreation staff. Please complete our request form to initiate the process.
  
  
• Questions? Email us or call 650.780.7311

• CANCELLATIONS BY DEPARTMENT: If a camp is cancelled by the department, a full refund will be issued. If the camp needs to close due to illness, a prorated refund will be given for missed days. 
  
  
• TRANSFERS: Children can be transferred into a different camp provided there is space available.
  
  
• No refunds or credits will be issued after the camp begins. However, your satisfaction matters most to us and refunds or credits will be considered. Participants who are dissatisfied with a program for any reason must fill out a refund request form prior to receiving a credit so we can make the camp better in the future. Credits and refunds will be evaluated on a case by case basis by the program supervisor.
  

  Online Refund & Transfer Request Form

   
• MATERIALS FEES are non-refundable once camp begins, or otherwise listed in the description. 
  
  
• PAYMENT PLANS: By enrolling in a payment plan, you agree to pay all fees in full by the due dates outlined on your registration receipt. Failure to make the final payment by the last due date and be paid in full will result in removal from the camp. Refunds will be issued in accordance with the department’s summer refund policy, less any applicable refund fees and special non-refundable material fees with due dates outlined per program as described in the camp description.

• Cancellations: All Camps (in-person & virtual) cancelled by May 24 at 6:00 pm will receive a refund less a $10 cancellation fee per activity, per child. 

• Online Refund / Transfer Request Form

• Cancellations: Up until 2 weeks before the start date of each camp, you may cancel and receive a refund:
  
  
  • IN-PERSON less $50 per camp, per child / VIRTUAL less $10 per camp, per child 
  • Materials fees may also be withheld if they are listed as non-refundable by a specific date in the camp description.

• Cancellations made within the two week window will receive a department credit (less $10/$50 per camp) which may be applied to any applicable Recreation Department activity. Credits may be used by any member of the family.

• Online Refund / Transfer Request Form

Try our PLAY-AWAY Plan!

All camps have the option of a payment plan. You can select the payment plan option during the check out process. Camps must be paid in full prior to the start date. Payments will be automatically withdrawn using your credit card, debit card, or checking account.

By enrolling in a payment plan, you agree to pay all fees in full by the due dates outlined on your registration receipt. Failure to make the final payment by the last due date and be paid in full will result in removal from the camp. Refunds will be issued in accordance with the department’s summer refund policy, less any applicable refund fees and special non-refundable material fees with due dates outlined per program as described in the camp description.

If you would like to apply for financial assistance please visit the Gabriel Youth Scholarship Fund page to apply, or contact us at 650.780.7311. Application Deadline is May 16, 2025.  Please do not email any sensitive information to our team. 

Availability is limited and is allocated by need on a first come, first served basis. All supporting documents and applications must be submitted for applications to be processed. Once approved, applicants will have 5 business days to pay a non-refundable 25% deposit. All payments must be paid in full by June 13, 2025. Camps that are not paid in full will be cancelled, and deposit forfeited.