Refund / Transfer Request Form

If you would like to request a refund or transfer for a class you have registered for, please fill out the form below. A member of our Customer Satisfaction Team should respond to you within 24 hours. Please refer to our refund policy here to explain our general policy.

Kind Regards,

Redwood City Parks, Recreation & Community Services

1

Today's Date

Today's Date

2

Class Name

 *

Class Name

3

Activity Code (If available xx.xxx)

Activity Code (If available xx.xxx)

4

Instructor

Instructor

5

Program Day & Time

 *

Program Day & Time

6

Participant's Name

 *

Participant's Name

7

Is this a Refund or Transfer Request?

Is this a Refund or Transfer Request?

Refund Request

Transfer Request

8

If this is a Transfer Request, to which class or camp would you like us to move you or your child to? 

Please note that a change in fee may apply. If there is a 2nd choice, please provide it in the case that your 1st choice is full.

If this is a Transfer Request, to which class or camp would you like us to move you or your child to? Please note that a change in fee may apply. If there is a 2nd choice, please provide it in the case that your 1st choice is full.

Choice #1 (Class Name, Code)

Choice #2 (Class Name, Code)

9

What is the reason for your request? If you were not satisfied with the class or camp, please provide us with details so we may work with the instructor to better serve you or other participants in the future. 

Please note that we will be unable to process a refund for program dissatisfaction without a reason. All refunds are subject to manager approval.

What is the reason for your request? If you were not satisfied with the class or camp, please provide us with details so we may work with the instructor to better serve you or other participants in the future. Please note that we will be unable to process a refund for program dissatisfaction without a reason. All refunds are subject to manager approval.

Want to lend a hand? Here are some options to consider that would greatly help our department. 

1. Donate to the Youth Scholarship Fund (Answer Yes or No)
   You may allocate all or a portion of your refund request to our Youth Scholarship Fund to assist families in need by providing them the opportunity to participate in future recreational programs. (Answer Yes or No, then fill in the donation amount. No amount is too small.)
   
   
2. Donate 5% of your registration to support the cost of your total registration transaction process to the City. (Answer Yes or No)
   
   
3. Refund or Department Credit
   Refunds or department credits, less any administrative fees, will be issued if none of the items below are selected.

If you wish to donate, please note the amount in the box under the question below. Our tax ID number will be printed on our receipt.

Thank you for your consideration. 

10

Would you like to donate a portion of your refund to the Gabriel Memorial Youth Scholarship Fund?

Would you like to donate a portion of your refund to the Gabriel Memorial Youth Scholarship Fund?(Select an Answer) Yes No

11

If you answered YES above, how much would you like to donate to the Scholarship Fund?
Any amount is appreciated and will be deducted from your refund/credit.

Amount

12

Would you like to donate 5% of your enrollment fee to cover the cost of your original registration?

 *

Would you like to donate 5% of your enrollment fee to cover the cost of your original registration? (Select an Answer) Yes No

13

Would you like a refund or department credit to be used at a later date. 

 *

Would you like a refund or department credit to be used at a later date. (Select an Answer) Refund Department Credit Neither- I am donating 100% of my refund.

14

Your Name

 *

Your Name

15

Your email address

Your email address

16

Your Phone Number

Your Phone Numberext.

1. To receive a copy of your submission, please fill out your email address below and submit.
2. Email Address

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