CANCELLATIONS BY DEPARTMENT: If a camp is cancelled by the department, a full refund will be issued.
TRANSFERS: There is now a $5 charge per camp to transfer your child between camps provided there is space available.
NO REFUNDS OR CREDITS WILL BE ISSUED AFTER THE CAMP BEGINS. However, your satisfaction matters most to us and refunds or credits will be considered. Participants who are dissatisfied with a program for any reason must fill out a refund request form prior to receiving a credit so we can make the class better in the future. Credits and refunds will be evaluated on a case by case basis by the program supervisor.
MATERIALS FEES are non-refundable by Redwood City Parks, Recreation Community Services Department.
SWIMMING AT HERKNER POOL: Swim lessons are contracted out through Kings Swim Academy. They will take all registrations for the Summer 2019 season and handle all payments directly. Email email@example.com or call 650-349-7946 for more info.
UP UNTIL JUNE 4, 2019
CANCELLATIONS: Camps cancelled by JUNE 4, 2019, 4:30pm will receive a refund less a $5 cancellation fee per activity, per child.
AFTER JUNE 4, 2019
CANCELLATIONS: Up until 2 weeks before the start date of each camp, you may cancel and receive a refund less $25 per camp, per child. Cancellations made within the two-week window will receive a department credit (less $25 per camp, per child) which may be applied to any future Recreation Department activity.