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Use the links below to access official police department communications, as well as commonly requested information about permits, programs, and other resources.

Police Communications

  • Community Advisories
  • Media Logs
  • Press Releases

Permits

  • Bingo Permit
  • Block Party
  • Carry Concealed Weapon Permit
  • Dance Permit
  • Massage Registration
  • Solicitor Permit
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  • Special Events Permit

Resources

  • Neighborhood Crime Map
  • Animal Control
  • Beat Map
  • Domestic Violence Prevention & Resource
  • Center for Domestic Violence Prevention
  • California Peace Officer's Memorial
  • Peninsula Conflict Resolution Center
  • County of San Mateo
  • San Mateo Superior Court
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  • Cooling Centers
  • Fair Oaks Community Center Human Services
  • Identity Theft Information

    • Department of Justice

      http://www.justice.gov/criminal/fraud/websites/idtheft.html
  • Online Police Reporting

    • What do I do if online incident reporting is not right for me?

      If your incident is an emergency, call 911. If non-emergency call 650-780-7100.
    • What if this happened in another city can I file a report using this online police citizen reporting system?

      No, If a crime took place outside of the City of Redwood City Police Department please call the police department for that city.
    • What if this happened on a state Freeway?

      If this took place on a state Freeway please call the Highway Patrol Office nearest you.
    • What is a known suspect?

      A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.
  • Quality of Life Issues

    • How can I report a broken street light?

      Call Redwood City Public Works Services Department
      1400 Broadway, Redwood City, CA 94063. 650-780-7464
      Hours: Monday - Friday, 7:30 am - 4:30 pm. or click on the link below

      Request Service / Report a Problem

    • How can I report a broken traffic light?

      Call Redwood City Public Works Services Department
      1400 Broadway, Redwood City, CA 94063. 650-780-7464
      Hours: Monday - Friday, 7:30 am - 4:30 pm. or click on the link below

      Request Service / Report a Problem

    • How to Report a Missing Person

      You may initiate a Missing Persons Report by contacting the Redwood City Police Department. Contrary to popular belief, law enforcement agencies in California do not require a person to wait a specific period of time before reporting a missing person. An officer will be dispatched to take the initial report. The Detective Bureau will then conduct a follow up investigation.

      If available, a photograph of the missing person should accompany the report.
      Please note: According to California Department of Justice guidelines, the investigating agency is normally the agency in which the missing person lives. If the missing person does not reside within the City of Redwood City, a courtesy Missing Persons Report will be completed and then distributed to the concerned law enforcement agencies where the missing person lives and was last seen.

    • What can I do about graffiti?

      Call the graffiti hotline at 780-7304. The problem will be addressed as soon as possible.
    • What can I do about my noisy neighbors?

      A noisy neighbor may create a disturbance by having a loud television, stereo, or radio. These types of complaints are best handled by a resident’s local police station because the loud noise is intermittent, occasional, or spontaneous. A loud party is also best resolved by the officers assigned to the area.

      The Community Coordinating Activities Team (CCAT) is responsible for the investigation of complaints of ongoing and aggravated noise which require monitoring with sound level meters or which are of a habitual nature.

    • What can I do about street gangs in my neighborhood?

      The first and most important step is to become aware of gangs, gang members, and their activities. Individuals armed with this basic knowledge are better able to avoid becoming victims of a gang attack.

      Prevention is the key to controlling gang activity. Gangs attempt to instill fear. They intimidate rivals and citizens alike. The gang’s power grows through the use of fear and intimidation. They can be countered by citizen action groups such as the Neighborhood Watch. A neighborhood that is united and dedicated in a spirit of cooperation toward stopping crime and violence will greatly hamper gang efforts to flourish. Everyone has the responsibility to overcome apathy and fear. We must work toward a solution to the gang problem.
      Parents and educators who suspect gang activity should:

      • Talk to the child or teenager and discuss the consequences of being in a gang
      • Talk to school officials and counselors inquiring if they are aware of campus problems and if there are any school programs that might help
      • Contact government agencies such as your local law enforcement agency or juvenile authority. They may have a crime prevention or gang specialist who can give you valuable guidance. The Redwood City Police Department has a number of programs which may be of assistance to families dealing with gang affiliated youths
      • Seek advice from religious leaders. They may know of programs that help neighborhood children stay out of gangs
      • Report and immediately remove any graffiti in your neighborhood or local school grounds. The longer it remains, the more it attracts gang members
      • Take action – this is the most important step you can take as an individual, a group or an organization. Do not ignore the signs of gang activity.

      When gang related incidents occur, cooperate with authorities. Your help and cooperation may prevent others from becoming victims of gang violence. NON-EMERGENCY information concerning gang crimes, wanted suspects, or any gang activity should be referred to their local police stations. 
      For EMERGENCIES only, call 9-1-1.

      Contact your local law enforcement agency for up-to-date information. The Redwood City Police Department has a number of highly trained gang prevention and enforcement specialists that can help your family or neighborhood fight gang activity. Its crime prevention or gang specialists can help your neighborhood plan ways to fight gang activity. They can help you organize:

      • A Neighborhood Watch Program in your neighborhood
      • A graffiti abatement or clean-up program
      • An intervention program for a young person at risk or involved in gang activity
  • Sex Offender Information

    • Megan's Law

      http://www.meganslaw.ca.gov/
  • Traffic/Vehicle Related

    • How can I find out if my vehicle has been towed?

      Call the Police Department at 780-7100 and ask them to check the tow log.
    • How can I get my vehicle out of impound?

      If the Police Department has towed your vehicle you need to come to the Police station to obtain a vehicle release form. Have your driver’s license and registration available. One you have obtained a release you can go directly to the tow company that towed the vehicle, pay the fees and receive your vehicle.

      For other tows you may go directly to the tow yard that towed your vehicle and pay the tow fees.

      The Police Department can tell you which to company towed the vehicle.

    • How can I obtain a copy of a police report or traffic report?

      To obtain a copy of a police report or traffic report come to the Police Department and fill out a report request form. Bring as much information regarding the report as possible (report number, involved party, etc.) Make a check payable to the Redwood City Police Department. The cost for the report is $10 for the first eight pages, and $1.00 per page after.
    • How do I make a traffic accident report?

      A traffic collision report will be completed under the following circumstances:

      • The traffic collision occurred within the City of Redwood City
      • A person involved in the traffic collision has been injured
        (complaint of pain is considered injury) or dies.
      • One of the drivers is under the influence of alcohol or drugs.
      • One of the drivers has fled the location without stopping to exchange information
        or check on the welfare of the other parties involved.
      • City property is involved (City vehicle, light post, signal post, etc.)

      Call 911 in cases of emergencies, or call 780-7100 for non-emergencies.

      Any person involved in a traffic collision can go to the police station to make a report. The report should be made as soon as possible. The person reporting the collision needs to bring along the following information:

      • The time and location (street address/cross streets) where the collision occurred.
      • The license plate number of the vehicle he or she was driving
        when they were involved in the traffic collision.
      • Driver’s license
      • Insurance information (name of the insurance company and their policy number).
      • The names, addresses, and phone numbers of all passengers in their vehicle
      • If known, the license plate numbers, names, addresses,
        and phone numbers of all other involved drivers and passengers.
    • I received a parking ticket, can I pay for it online?

      Yes, please visit pticket.com to pay your ticket online.
    • I received a parking ticket, what do I do? How can I contest the citation?

      You must pay the parking penalty or contest the citation within 21 days of issuance. Failure to do so may result in additional penalties and the loss of your right to contest the citation. A hold may also be placed on your vehicle registration. (Veh. Code 40215)

      You may pay by mailing a check or money order payable to The City of Redwood City in the envelope provided. Do not mail cash. Write the citation number on your check or money order. You may mail the payment directly to:

      Office of Parking Violations
      P.O. Box 9003
      Redwood City, CA 94065-9003

      You may contest the citation by requesting an initial review by writing, telephoning, or appearing in person. You must provide your reasons for requesting the initial review and include any documentation relating to your appeal. You will be notified by mail of the results of the review. You will also be provided with information on how to request an administrative hearing if you are not satisfied with the results of the initial review.

      For additional information contact the Office of parking Violation at 1-800-352-7567.

    • I received a traffic citation, what do I do? How can I contest the citation?

      For all violations, your court date, time, and location are on the front of the notice to appear. Have the citation with you when contacting the court. In all infraction cases you must do one or more of the following for each violation:

      • Pay the fine (bail).
      • Appear in court.
      • Contest the violation
      • Correct the violation (when applicable**)
      • Request traffic school (when applicable).
      • Request trial by written declaration.

      If you do not do one of the above actions, then a “failure to appear” charge will be filed against you (Veh. Code, 40508(a)) and your driver’s license may be withheld, suspended, or revoked.

      If you DO NOT contest the violation:

      • Pay the bail amount. Contact the court for bail information. You will not have to appear in court. You will be convicted of the violation, and it will appear on your record at the DMV. A point count may be charged to your DMV record and your insurance may be adversely affected.

      • Traffic School. You may be able to avoid the point count by completing traffic school. You must pay the bail amount, and you may have to pay other fees. After you attend traffic school the violation will be dismissed and the point count will not be added to your DMV record. Contact the court to request traffic school.

      To contest the violation:

      • Court trial. Send a certified or registered letter postmarked no later than five days prior to the appearance date or go into the traffic court before the appearance date to request a future court trial date. You will be required to submit the bail amount.

      • Trial by Written Declaration. Send a certified or registered letter postmarked no later than five days prior to the appearance date or go to the court before the appearance date to request a trial by written declaration. Submit the bail amount. You will be given forms to allow you to write a statement and to submit other evidence without appearing in court. The Officer will also submit a written statement, The judicial officer will consider the evidence and decide the case.

      For more information call the clerk of the court at:
      Southern Branch –Traffic
      500 County Center, Redwood City, CA 94063
      (650) 363-4300

    • What are the reporting requirements if I’ve been involved in a traffic accident?

      A traffic collision report will be taken when one of the following reporting criteria is met:

      • A person involved in the traffic collision has been injured (complaining of pain is considered injury) or dies.
      • One of the drivers is under the influence of alcohol or drugs.
      • One of the drivers has fled the location without stopping to exchange information or check on the welfare of the other parties involved.
      • City property is involved (City vehicle, light post, signal light, etc.).

      A traffic collision report may be taken for property damage only, at the request of one of the parties.

    • What are the top five violations that cause traffic collisions?

      22350 VC – Speeding
      In access of the posted speed limit, or driving at any speed that is unsafe, based on the conditions 
      present (rain, fog, and other conditions may dictate that even the posted speed limit is not safe).

      21801(a) VC – Improper Left Turn
      A driver may not negotiate a left turn when another vehicle is approaching head on, that is so close as to be a hazard.

      21453(a) VC – Failing to stop at a red light
      California has doubled the fine for red light violations.

      23152(a) VC – Driving under the influence of alcohol and/or drugs

      21703(a) VC – Following too closely
      You must follow the vehicle in front of you a distance that allows you to stop, no matter how quickly that vehicle stops. The three (3) second rule will allow you to easily judge this distance. The three second rule indicates that if you see the vehicle in front of you pass a object (i.e. cross walk line, light pole, etc) you should not pass that same object in less than three seconds.

    • What can be done about illegally parked vehicles, such as those blocking a driveway?

      Call the Police Department at 780-7100. An officer will be dispatched to the location. The Officer may issue a citation to the vehicle in violation, arrange to have it moved, and possibly have the vehicle towed.
    • What should I do if I’ve been involved in a traffic accident?

      A person should first ensure that no one is injured. If no one is injured, all parties (drivers) should exchange information: driver’s license numbers (if in possession, or known), vehicle license numbers, names, addresses, and phone numbers of all drivers (passengers if possible), and the names of the insurance companies of the drivers involved. The involved persons should also write down the location where the traffic collision occurred (utilizing cross street names or addresses and street names), and the time it occurred.
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